Privacy Policy

Last updated: January 2025

Introduction

Rocket City RV Rentals ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our RV rental services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number, address)
  • Driver's license information for rental verification
  • Payment and billing information
  • Rental preferences and trip details
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and manage your RV rental reservations
  • Communicate with you about your rental
  • Send you quotes and respond to inquiries
  • Process payments and manage billing
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Fireside RV: As part of the Fireside RV network, we may share information for operational purposes
  • Service Providers: Third parties who help us operate our business (payment processors, email services)
  • Insurance Providers: When required for rental insurance coverage
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: hello@rocketcityrvrentals.com
  • Phone: (833) 478-2262
  • Location: Huntsville, Alabama